Business Insider30 Sept 2026Sarah E. Needleman

SaaS companies' newest rivals are their own customers

Companies big and small are embracing a DIY approach to software.

With the help of AI, they're building tools that they could otherwise purchase from large enterprise software vendors like Workday, SAP, and Salesforce.

West Monroe, a Chicago-based consultancy, wanted a program that could check payroll for errors and another that could surface useful insights for managers about its roughly 2,000 employees.

Buying those capabilities from a vendor would have cost the company more than $300,000 a year, Tanya Moore, its chief people officer, estimated.

Read the full story at Business Insider

Business Insider
A serial entrepreneur raised $17 million to build a Big Law alternative. Read the pitch deck.
Mac Liu isn't a lawyer, but he knows how to build a tech startup. The two-time founder is betting that edge will separate his new law firm from a crowded field of neofirms.
1 Oct 2026Melia Robinson
Business Insider
The Fed and bond market are sending opposite signals ahead of a crucial jobs report
The Fed gives an update on interest rates every month or two. But what investors think the central bank will do next can shift in less than a day.
1 Oct 2026
Business Insider
An investor turned a century-old house into a rental that cash flows $2,500 a month. He shares how he financed it with 5% down.
Peter Keane-Rivera has specific criteria when he shops for investment properties.
1 Oct 2026Kathleen Elkins

SaaS companies' newest rivals are their own customers

More from Business Insider

A serial entrepreneur raised $17 million to build a Big Law alternative. Read the pitch deck.

The Fed and bond market are sending opposite signals ahead of a crucial jobs report

An investor turned a century-old house into a rental that cash flows $2,500 a month. He shares how he financed it with 5% down.